Before ordering, confirm the details of the service you want in your WhatsApp conversation. The plan price alone does not answer every compatibility or account question.
Your pre-order checklist
- Confirm your exact device, operating system and compatible player.
- Ask about specific channels, languages and any on-demand content you need.
- Confirm the simultaneous connection allowance and any household or geographic restrictions.
- Check whether a separate player licence or app upgrade is required.
- Confirm the payment method, total price, activation timing and when the subscription period begins.
- Ask for the applicable cancellation, refund and renewal terms before paying.
Keep account details private
Playlist URLs can contain a username and password. Do not post them in comments or screenshots. Use only the connection details issued for your own account.
Understand device limitations
A Smart TV label is not an operating system. Fire OS, Vega OS, Android TV, Google TV, Roku OS, Tizen and webOS may require different apps or installation routes. Contact us to confirm compatibility with your exact device.